Rotherham United

THE AESSEAL NEW YORK STADIUM,

New York Way,

Rotherham

S60 1AH.

Red & White Shop

Tel: 01709 827768

Ticket Office

Tel: 01709 827768

Main Office - Chief Operating Officer - Paul Douglas

Email: office@rotherhamunited.net

Tel: 01709 827760

Fax: 01709 827774

Head of Supporter Services/Supporter Liaison Officer - Cameron Harris

Email: supporterservices@rotherhamunited.net

Disabled Liaison Officer

Cameron Harris

dlo@rotherhamunited.net

Community Sports Trust - Jamie Noble

Tel: 01709 827767

Email: fitc@rotherhamunited.net

Website: www.themillers.co.uk

Website Administrator: media@rotherhamunited.net

Press Accreditation: media@rotherhamunited.net

Head of Safeguarding (Lead Safeguarding Officer) (reports to The Chairman)

Paul Douglas - Chief Operating Officer
pdouglas@rotherhamunited.net
01709 827762

Safeguarding Email
hrsafeguarding@rotherhamunited.net
Karen Thomas – 01709 843355

Designated Safeguarding Officers (reporting to the Head of Safeguarding)

Julie Shore - Club Safeguarding Officer - Rotherham United Football Club

jshore@rotherhamunited.net

01709 827762

Paul Douglas - Chief Operating Officer – Rotherham United Football Club (Stadium)
pdouglas@rotherhamunited.net
01709 827762

John Williams - Safeguarding Officer - Rotherham United Academy
jwilliams@rotherhamunited.net
01709 827766

Jamie Noble Safeguarding Officer - Rotherham United Community Trust
jnoble@rotherhamunited.net
01709 827767

Human Resources

Jill Kay - Human Resources Officer
jkay@rotherhamunited.net
01709 843396

The club would like to emphasise that we operate a zero tolerance policy on discrimination of any sort. Anyone found to be in breach of this rule will receive a lifetime banning order.

Anyone wishing to anonymously report discrimination or inappropriate behaviour within the ground can do so by using the following number: 07507449121.

You don't have to call, you can also text the same number with any information regarding discrimination or inappropriate behaviour at AESSEAL New York Stadium. Please try to include as much information about the incident as possible, including stand, block, row and seat details where possible.

Briefing note from NaCTSO - Stay Safe Film

Following the recent terror attacks we ask supporters and staff to spend a couple of minutes to watch the below clip.

Stadium postcode for Sat Navs: S60 1FJ

By Road

Directions from the South

- M1 Junction 33, take 3rd exit signed A630 Rotherham

- 1st Roundabout (Junction with A631) at roundabout take 1st exit

- 2nd Roundabout - A630 (Canklow Roundabout) take 2nd exit

- 3rd Roundabout - A630 (Ickles Roundabout) take 2nd exit

- After the first set of traffic lights move into the right hand filter lane and you will then come back on yourself and take the first left onto Main Street.

- Turn right onto Don Street after the council offices, and the AESSEAL New York Stadium is your second right.

Directions from the North

- M1 Junction 35 leave motorway, take 1st exit signed A629 (Upper Wortley Road)

- 1st Roundabout - take 2nd exit (A629)

- 2nd Roundabout - take 2nd exit (A629)

- 3rd Roundabout (College Rd / B&Q Roundabout) take the 4th exit

- After the first set of traffic lights take the first exit onto Main Street

- Turn right onto Don Street after the council offices, and the AESSEAL New York Stadium is your second right.

Go Green Travel Plan

Rotherham United have been working alongside transport specialists Passenger Transport Knowledge (PTK) on a new initiative to help encourage more supporters to travel to watch games at the AESSEAL New York Stadium in more sustainable, healthy and environmentally friendly ways.

A Green Travel Plan is being developed with the aim of reducing the number of supporters traveling to games in single occupancy cars, helping to lower harmful co2 emissions and reduce traffic congestion on matchdays.

The Green Travel Plan aims to encourage car sharing, the use of public transport and more walking and cycling. In order to find out how fans currently travel to the AESSEAL New York Stadium and what may encourage them to change their transport habits a travel survey was carried out by PTK.

For more information click here.

Telephone: 01709 827760

Below are the extension numbers you will hear when calling this number.

Dial:

1 – Ticket Sales

2 - Red & White Shop

3 – Commercial department

4 – Conference & Banqueting

5 - Youth

6 – Community Sports Trust

7 – Press

8 – Finance

0 - Any other enquiries

Direct Department Contacts

Main Switchboard: 01709 827760

Ticket Office and Club Shop: 01709 827768

Commercial Office: 01709 827769

Youth Office: 01709 827766

Finance: 01709 827775

Press/Media: 01709 827772

Banqueting/Conference Events: 01709 827780

Rotherham United have launched a service for supporters to help the club improve the AESSEAL New York Stadium experience.

We are asking our supporters to send in their suggestions to help the Millers make improvements across the club.

By contacting us via email to suggestions@rotherhamunited.net we will endeavour review and improve on what feedback we receive from our loyal fanbase.

If you have a question and would like an immediate response, please continue to use the office@rotherhamunited.net address.

No requests for charity will be considered if received by email. Rotherham United Football Club receives many legitimate requests every week for signed merchandise to help raise funds for charity events. However, the club only accepts requests in writing on headed charity notepaper or, in the case of individuals, with a supporting letter from your chosen charity. All letters should be addressed to the club and the policy of Rotherham United Football Club is to help local organisations first.

Employment opportunities will be advertised on our official website - Please do not send speculative letters, emails or CV's.

To see our latest vacancies please click here.

Collectors are kindly advised that the club does not send out free merchandise.

Technical problems with iFollow Millers should be directed to 

ifollow@efl.com

You can find some useful information on the iFollow service here.

There is also an online customer chat service provided via the iFollow homepage on the link below.

https://www.themillers.co.uk/ifollow/